Reefkeel
Support

How can we help?

Can't find your answer below? Email [email protected] — a real person reads every message.

Logging & the basics

How do I log my first test?

Set up a tank (name, volume, dosing style) on first launch, then tap the + button and enter your readings — alkalinity, calcium, magnesium, and any of the eight parameters you test. It lands on your trend line immediately.

Which parameters can I track?

Alkalinity (dKH), calcium, magnesium, nitrate, phosphate, temperature, salinity, and pH. Log whichever ones you test — you don't have to fill in all of them every time.

Do I need to log every parameter on every test?

No. Enter only what you measured. Reefkeel charts whatever you give it and computes dosing on the parameters it has enough readings for.

How far back does my history go?

The free tier keeps 90 days of history. Reefkeel Pro keeps it unlimited.

The dosing engine & calculator

Why don't I see a dose recommendation yet?

The consumption-rate engine needs at least two readings of a parameter to measure how fast your tank is using it. After one reading it shows the value as “holding” — log a second test and the dose number appears.

How does Reefkeel calculate the dose?

It measures your tank's actual daily uptake from your logged history, then works out the mL/day of your chosen additive needed to hold your target — accounting for your tank volume and the additive's concentration. It shows the drift it caught and the math, never a black box.

Where do the additive strengths come from?

Reefkeel ships with the published dosing concentrations of common reef additives. Pick a preset, or choose “Custom” and enter your own strength if you use a product or mix that isn't listed.

Is the dose number safe to follow blindly?

Treat it as a well-informed starting point, not a guarantee. Always cross-check against your additive manufacturer's instructions and re-test after adjusting. Big corrections should be made gradually — stability matters more than speed.

Is the calculator really free?

Yes. The single-shot dosing calculator — current value, target, volume, additive → mL/day and doses-per-bottle — is free forever.

ICP, tanks & charts (Pro)

How does ICP trending work?

Enter the trace-element values from each ICP test (Triton, ATI, Oceamo, or any lab) and Reefkeel charts each element across all your tests — so you can see what's climbing or crashing over time, not just read one PDF in isolation.

Can I import my ICP results automatically?

Not in this version — ICP values are entered manually for now. Automatic import (email / CSV / photo) is on the roadmap.

How many tanks can I run?

The free tier covers one tank. Reefkeel Pro adds unlimited tanks, each with its own logs, charts, and doses.

Why is there a shaded band on my charts?

That's your target range for the parameter. As long as the line stays inside the band, you're holding steady — when it drifts out, you'll know at a glance.

Subscription & data

What does Pro cost?

$24.99 per year, or a one-time $39.99 lifetime license. Both unlock the same Pro features.

I bought Pro but it's not showing up.

Open Settings inside Reefkeel and tap Restore Purchases. Make sure you're signed into the same Apple ID you bought it with. If it still doesn't appear, email us and we'll sort it out.

How do I cancel?

Subscriptions are managed by Apple: iOS Settings → your name → Subscriptions → Reefkeel. The lifetime license is a one-time purchase, so there's nothing to cancel.

Will I lose my data if I delete the app?

Yes — your logs are stored on your device, so deleting the app deletes them. Use the Pro CSV / PDF export to keep a backup before you remove or switch phones.

Still stuck, or got a feature request?

Email [email protected] →